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Scalable, Agile Reverse Logisticsimage

When faced with the choice to buy or build, setting up and operating a top-tier reverse logistics pipeline requires expertise, resources, and significant capital investment.

At Reverse Solutions, we offer over 150 years of collective experience in reverse logistics. Our team has already made the necessary investments in people, technology, and processes to ensure seamless operations. By partnering with us, you gain instant scalability and flexibility in your reverse supply chain.

We help businesses implement effective solutions across various programs, including returns management for brick-and-mortar and e-commerce, product recalls, OS&D, product resets, and sort and save initiatives.

Optimized Product Turnoverimage

Time is money, and we ensure that returned products are quickly transported to one of our regional facilities and processed with speed and precision. Our Reverse Logistics Program helps you maximize floor, warehouse, and shelf space while accurately auditing return reasons and leveraging a national network of state-of-the-art facilities.

With a best-in-class technology infrastructure and highly trained return teams, we efficiently manage final dispositions, delivering streamlined solutions that enhance operational efficiency at every stage.

Improved Customer Experiencesimage

In today’s fast-paced market, product life cycles are shortening as customers continually seek the "next best thing." Efficiently managing returns is essential to maintaining profitability. A reverse logistics solution from Reverse Solutions enhances customer experience by improving compliance with service level agreements, increasing satisfaction, and streamlining the returns process.

Our solutions also offer valuable insights into managing product life cycles, helping you clear out less profitable inventory and replace it with more profitable stock, driving greater efficiency and profitability.

Complete Life Cycle Managementimage

Launching new products is challenging, with the forward logistics pipeline tightly managed. However, when products are damaged, returned, or reach the end of their lifecycle, the reverse supply chain becomes just as critical, often lacking visibility and accountability—until now.

At Reverse Solutions, transparency is key. We offer real-time tracking with minute-by-minute updates on your products and revenue. Our seamless integration, advanced scanning, customized solutions, and state-of-the-art tracking technology ensure full visibility and control throughout the reverse logistics process.

Visibility and Controlimage

Chain of custody often results in "blind spots," but those days are over. With our technology-driven custom solutions, you gain full end-to-end visibility, ensuring every step is tracked with actionable data readily available.

Our offerings include the Reverse Management System (RMS) and Reverse Scanning System (RSS), two cloud-based technology systems that offer custom integrations and provide seamless visibility and control throughout the entire process.

Better Data, Better Decisionsimage

There's an old saying that "more data leads to better solutions," but we've found that the key to better decisions is quality data, not just quantity. Our focus on technology-driven solutions ensures you get both—comprehensive and actionable insights to drive smarter decisions.

With 24/7 access to real-time inventory and sales data, the latest scanning information, and cloud-based access from anywhere in the world, our system empowers you to manage your operations more efficiently and effectively, no matter where you are. You'll have the tools and insights needed to make informed decisions that enhance your business performance.

More Revenue, Less Expenseimage

Our integration team takes a consultative approach to ensure you achieve maximum returns on your recovery efforts while minimizing costs. By understanding your unique business needs, we tailor solutions that drive efficiency and profitability

With a dedicated team for your business, including experts from sales, operations, and technology, we provide comprehensive support. Our services cover liquidation, asset recovery, and refurbishment, delivering customized solutions to meet your specific recovery objectives.

Safeguarded Reputationimage

The way your products are sold and where they appear in the market significantly affect your brand's perception. Recalls, in particular, can cause serious harm to your brand’s reputation. Our team specializes in developing strategies to minimize these risks and protect your brand while focusing on enhancing its value.

We offer a range of services, including recall management, OS&D management, sort and save programs, and repair and refurbishment solutions. Each of these programs is designed to safeguard your brand while improving operational efficiency and maximizing product value.

Sustainable and Compliantimage

Protecting ecosystems and the environment isn't just a business choice—it's a human responsibility. At Reverse Solutions, we prioritize sustainability, leveraging innovations like "Reclamation to Recycling" to create positive change through our reverse logistics processes.

Reverse Solutions provides environmentally responsible solutions, helping you meet your reverse logistics challenges with sustainability in mind. As a member of the Green Business Bureau, we’re committed to making a lasting impact.

About Us

Headquartered in Southington, Connecticut, Reverse Solutions is a full-service reverse logistics provider. Our creative ideas, progressive solutions, and ground breaking approach will change the way you look at reverse logistics.

Contact Us

74 Spring Street
Southington, CT 06489
Mon-Fri 8:30 - 4:30
Mon-Fri 8:30 - 4:30